Shipping policy

Shipping Policy

All orders are processed and dispatched from our fulfilment centre. Orders are processed on business days (Monday–Friday, excluding public holidays).

Processing Time

Orders are typically processed within 1–3 business days of payment confirmation. During peak periods processing may take slightly longer. You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Shipping Rates & Estimated Delivery

Shipping costs are calculated at checkout based on your delivery country. Estimated transit times are counted in business days from dispatch and are indicative only — delays due to customs or carrier disruption are outside our control.

United Kingdom

Standard Shipping — €6.49 — 2–6 business days

Spain

Standard Shipping — €9.99 — 4–8 business days

European Union

Austria, Belgium, Germany, Luxembourg, Netherlands — €10.49 — 4–8 business days
Portugal — €10.75 — 5–9 business days
France — €11.75 — 5–9 business days
Czechia, Denmark, Poland — €12.25 — 5–9 business days
Hungary, Ireland, Slovakia, Slovenia — €13.00 — 5–9 business days
Estonia, Latvia, Lithuania, Sweden — €14.00 — 6–10 business days
Croatia — €14.75 — 6–10 business days
Bulgaria, Finland, Italy, Romania — €15.75 — 5–12 business days
Greece — €19.25 — 7–12 business days
Cyprus, Malta — €21.75 — 7–12 business days

North America

United States — €12.99 — 6–12 business days
Canada — €17.99 — 7–14 business days

Latin America

Mexico, Argentina, Costa Rica, Dominican Republic, Ecuador, Panama, Uruguay — €24.99 — 12–20 business days
Colombia — €25.59 — 14–18 business days
Brazil, Chile — €29.99 — 14–25 business days

Middle East

UAE, Saudi Arabia, Qatar, Bahrain, Jordan, Kuwait, Oman — €19.99 — 8–16 business days

Asia Pacific

Hong Kong — €4.99 — 1–5 business days
Philippines — €7.25 — 5–9 business days
Japan, South Korea, Singapore, Taiwan — €9.99 — 4–10 business days
Malaysia, Thailand, Indonesia, Vietnam — €12.99 — 7–14 business days
Australia, New Zealand — €19.99 — 8–15 business days

Africa

Nigeria — €23.99 — 16–20 business days
South Africa, Ghana, Egypt — €24.99 — 14–25 business days

Tracking Your Order

A tracking number will be sent to your email once your order has been shipped. Please allow up to 24 hours for tracking information to update.

Lost or Damaged Orders

If your order arrives damaged or does not arrive within the estimated timeframe, contact us at contact@dlvdbrand.com.

Contact

For shipping enquiries, email contact@dlvdbrand.com. We aim to respond within 48 hours on business days.